Details

Conversation


EscalationLevel
LatestCall
959577
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
35476
LatestTicket
CreatedAt
11/15/2022 8:10:53 AM
UpdatedAt
11/15/2022 8:11:34 AM
Subject
IVR call: statement
Description
Received call for statement for account 20016346 sent message: 29939
Priority
Disposition
8
ConversationType
2
Parent
Account
8036
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator