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CreatedAt
7/1/2021 7:41:16 AM
UpdatedAt
7/2/2022 8:16:51 AM
Subject
WATER QUERY/PLUMBERS ATTACHED
Description
WATER QUERY /PLUMBERS ATTACHED<div><b>Response QRC</b>: Plumbers letter received.</div><div><br></div><div>Meter is billing zero consumption since 2021/10. Referred to Vodacom to verify readings and meter audit - 02.07.2022<br></div>
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-07-01T07:40:18.753Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-01T07:42:20.571Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-14T12:58:32.832Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-01-24T08:52:01.758Z"}]
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