Details

Conversation

EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
77
LatestTicket
CreatedAt
6/1/2020 6:15:00 AM
UpdatedAt
3/2/2022 7:53:56 AM
Subject
Log Query
Description
<span style="background-color: rgb(255, 255, 255);">Query voided as query logged as "Log Query" with no other information, category or sub-category. New query to be logged with full information.</span>
Priority
Disposition
27
ConversationType
3
Parent
Account
80
OpenedBy
34
AssignedTo
34
Region
2
Department
23
QueryType
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-10-21T14:00:35.780Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-13T07:15:47.969Z"}]
CreatedBy
UpdatedBy
Category
9
Subcategory
123
CreatedBy1
UpdatedBy1
6
ResolvedAt
3/2/2022 7:53:56 AM
Thread
ResolvedBy
34
WasCreatedByCustomer
HasIvrcall
Creator
34
Updator
6