Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
34743
LatestTicket
CreatedAt
11/8/2022 8:46:05 AM
UpdatedAt
3/6/2023 8:26:25 PM
Subject
06 Month Policy
Description
Oct 2022 back charged from 2017 to 2022<div>Billing to rectify meters as account is billing x2 water meters - 08.11.2022</div><div><br></div><div><b><u>QRC RESPONSE:</u></b></div><div><br></div><div>SIX MONTHS POLICY ADJUSTMENT DONE</div><br/><b>Journal Number</b>: [950529]<br/><b>Journal Amount</b>: [10142.13]
Priority
Disposition
27
ConversationType
3
Parent
Account
29081
OpenedBy
3
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
3/6/2023 8:25:53 PM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
Creator
3
Updator
8