Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
19938
-
LatestTicket
-
-
CreatedAt
-
11/7/2022 12:58:32 PM
-
UpdatedAt
-
11/7/2022 12:58:34 PM
-
Subject
-
Dog Tax Overcharged
-
Description
-
we only have 1 dog. been for 2 dogs x2 (Total 4 dogs) on same account every December since Dec 2018
Please credit and bill for 1 dog only per year
-
Priority
-
-
Disposition
-
23
-
ConversationType
-
3
-
Parent
-
-
Account
-
29055
-
OpenedBy
-
-
AssignedTo
-
5
-
Region
-
2
-
Department
-
23
-
QueryType
-
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
11
-
Subcategory
-
73
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
1473
-
Updator
-