Details

Conversation


EscalationLevel
LatestCall
LatestChat
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LatestEmail
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Campaign
IsOpen
Customer
34645
LatestTicket
CreatedAt
11/7/2022 10:44:26 AM
UpdatedAt
11/7/2022 10:44:34 AM
Subject
Water Query
Description
6 months policy adjustment from2021/12/05-2022/08/05
Priority
Disposition
30
ConversationType
3
Parent
Account
29043
OpenedBy
144
AssignedTo
Region
3
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
778
Updator
778