Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
34635
LatestTicket
CreatedAt
11/7/2022 10:13:36 AM
UpdatedAt
12/22/2022 10:39:28 AM
Subject
Consumer is not charged for rates but is disputing rates charges
Description
Email received from consumer disputing rates charges,.<div>Investigating account i saw no rates being charged on account, rates are being charged on account and is being charged by previous owner on 10081133.</div><div><br><div><br></div></div>
Priority
Disposition
30
ConversationType
3
Parent
Account
29034
OpenedBy
10
AssignedTo
Region
4
Department
1
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
118
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
141061
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
10
Updator
14