Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
34635
LatestTicket
CreatedAt
11/7/2022 10:12:43 AM
UpdatedAt
12/22/2022 10:38:53 AM
Subject
Consumer is not charged for rates but is disputing rates charges
Description
Email received from consumer disputing rates charges,.<div>Investigating account i saw no rates being charged on account, rates are being charged on account and is being charged by previous owner on 10081133.</div><div><br><div><br></div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
29034
OpenedBy
10
AssignedTo
5
Region
4
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
118
CreatedBy1
UpdatedBy1
ResolvedAt
12/22/2022 10:38:52 AM
Thread
141058
ResolvedBy
4
WasCreatedByCustomer
HasIvrcall
Creator
10
Updator
4