Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
34607
LatestTicket
CreatedAt
11/7/2022 8:16:33 AM
UpdatedAt
11/7/2022 8:16:36 AM
Subject
Jul20-Nov20
Description
We are still awaiting our interim correction charges for the previous period
Were NOT charged anything for June and July 2020
then hit with astronomical charges for August to October 2020
Priority
Disposition
23
ConversationType
3
Parent
Account
793
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
2841
Updator