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34269
LatestTicket
CreatedAt
11/4/2022 10:20:12 AM
UpdatedAt
4/15/2023 10:43:40 AM
Subject
Mr
Description
I have been billed to much for my water due yo incorrect readings although I send the photos and readings in to your meter reading email address. Can you please rectify my account and rebate me accordingly. According to the meter readings that I have send in I have used 91kL to date but you billing me for 105KL. I have also attached all the photos taken from Oct 2021 to date.<div><b><u>QRC-Response 2023/04/12</u></b></div><div>Thank you for the readings that you have provided,the readings have been assessed and they are inline with the system records therefore transactions are inline.</div><div><br></div><div>2nd Query received is the Dog tax which have&nbsp; been assessed and&nbsp; reversed accordingly for the period 202212. Inspectors report uploaded in confirmation of no dogs on premises.</div><b>Journal Number</b>: [239728] have been submitted for review and authorization.<br/><b>Journal Amount</b>: [-R160.00]
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27
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3
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Account
28917
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12
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2
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23
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111
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ResolvedAt
4/15/2023 10:43:34 AM
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145295
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3
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HasIvrcall
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2823
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3