Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
34323
-
LatestTicket
-
-
CreatedAt
-
11/3/2022 11:47:49 AM
-
UpdatedAt
-
11/3/2022 11:47:51 AM
-
Subject
-
flat rate water to be reversed
-
Description
-
please transfer water flat rate from 2015/03 on account 10068115, water was charged on acc 10137904, meter no C4-058666
-
Priority
-
-
Disposition
-
6
-
ConversationType
-
3
-
Parent
-
-
Account
-
28939
-
OpenedBy
-
114
-
AssignedTo
-
12
-
Region
-
2
-
Department
-
23
-
QueryType
-
-
SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
112
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
201
-
Updator
-