Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
34316
LatestTicket
CreatedAt
11/3/2022 10:45:33 AM
UpdatedAt
11/3/2022 10:45:35 AM
Subject
Water
Description
Consumer has been charged incorrect reading in october 2022<div><br></div><div>consumers reading on 03/11/2022 is 1537</div>
Priority
Disposition
6
ConversationType
3
Parent
Account
28936
OpenedBy
167
AssignedTo
12
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
893
Updator