Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
34170
LatestTicket
CreatedAt
11/2/2022 11:53:44 AM
UpdatedAt
3/10/2023 10:08:32 AM
Subject
ACCOUNT CREDIT
Description
CREDIT OF 893.00 TO BE CREDITED TO ACCOUNT 10199654<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Account has been closed since July 2019 with no credit balance due.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
28894
OpenedBy
AssignedTo
4
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
3/10/2023 10:08:31 AM
Thread
143901
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
2815
Updator
3