Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 7209
LatestTicket
CreatedAt: 6/30/2021 1:03:52 PM
UpdatedAt: 7/1/2021 9:35:10 AM
Subject: Late termination
Description: Transfer of services and interest 201307-202106
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 6294
OpenedBy
AssignedTo
Region: 2
Department: 23
QueryType: 6
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-30T13:06:17.549Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-30T13:07:17.185Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-30T13:07:41.751Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-30T13:07:58.863Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-07-01T09:35:39.402Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 107
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
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WasCreatedByCustomer
HasIvrcall
Creator
Updator: 172