consumer logged a water meter that s leaking at water works ref number 242436 and also dispute the credit was passed on the account as a six month policy was supposed to be implemented as her meter was last read as indicated below.<div>QRC-Response 2023/05/26</div><div>Assessment has been done and for October 2020 does not qualify due to reading charges done which reflect meter was undercharged 730kl was back charged instead of 1395kl. Calculations on new units will results in a debit charge ,therefore no adjustment .Query referred to inland region for further assessment.<br><div><br></div></div>