Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
795
-
LatestTicket
-
-
CreatedAt
-
11/17/2020 10:00:00 PM
-
UpdatedAt
-
4/12/2022 9:47:18 AM
-
Subject
-
Late termination
-
Description
-
Late termination 201501-201902<br/><b>Journal Number</b>: [827655]
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
1047
-
OpenedBy
-
-
AssignedTo
-
10
-
Region
-
2
-
Department
-
23
-
QueryType
-
6
-
SubQueryType
-
107
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-08T11:16:59.365Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-12T07:50:53.071Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
6
-
Subcategory
-
107
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
4/12/2022 9:47:18 AM
-
Thread
-
-
ResolvedBy
-
10
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
12