Details

Conversation


EscalationLevel
LatestCall
940265
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
33903
LatestTicket
CreatedAt
10/31/2022 7:00:52 PM
UpdatedAt
10/31/2022 7:01:22 PM
Subject
IVR call: statement
Description
Received call for statement for account 10367982 sent message: 28543
Priority
Disposition
8
ConversationType
2
Parent
Account
13205
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator