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LatestCall
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IsOpen
Customer
33834
LatestTicket
CreatedAt
10/31/2022 12:14:08 PM
UpdatedAt
4/3/2023 12:36:01 PM
Subject
WATER QUERY AND SEWER BACK CHARGE
Description
CONSUMER has got a water query still pending, and a sewer back charge<div><u><i>QRC-Response 2023/03/13</i></u></div><div>Contacted the consumer ,to advise if there was any leak on the property for the period 2020,but the contact of the consumer was on voice mail,My final assessment was to assess the six month policy for the periods that are identified,202011 and 201903</div><b>Journal Number</b>: [016147]submitted for review<div><b>Journal Amount:</b> [-R6,298.94] journal approved<br><div><br><div>Sewerage was back charged in June 2022 f inline with the 2020/2021 CC Policy as the account was not billing sewerage service since date of registration, therefore the back charge applied. <b>Sewerage transaction query is closed</b>.</div></div><br><br></div>
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27
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3
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Account
28773
OpenedBy
100
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15
Region
4
Department
23
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1
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101
CreatedBy1
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ResolvedAt
4/3/2023 12:35:20 PM
Thread
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3
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HasIvrcall
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176
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3