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LatestCall
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IsOpen
Customer
33824
LatestTicket
CreatedAt
10/31/2022 11:41:04 AM
UpdatedAt
3/10/2023 12:37:04 PM
Subject
refuse back charge
Description
lease see this acc as it was opened in 2021 and the refuse back charge is not from the year the property was sold please rectify and credit the acc with the correct amount .<div>QRC-Response 2023/03/10</div><div>The Refuse back charged Erroneously Amount of R 3 648.00 on 2020/2021 (Inclusive of Vat)has been CR back to consumer's account as registration date was September 2021.</div><div>and the Refuse back charged Erroneously Amount of R 3 630.00 for period 2021/2022 (Inclusive of Vat)has been credited to consumer's account ,based on the fact that the refused was already billed from the date of registration period ,this has resulted in a duplicate billed amount in consumer's account.Refer to RF 202111-BS70719398</div><b>Journal Number</b>: [015143] has been submitted for review.
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24
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3
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Account
28768
OpenedBy
145
AssignedTo
5
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2
Department
23
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Escalation
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4
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50
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143921
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HasIvrcall
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780
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230