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EscalationLevel
LatestCall
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IsOpen
Customer
33791
LatestTicket
CreatedAt
10/31/2022 9:48:04 AM
UpdatedAt
3/9/2023 11:37:06 AM
Subject
Water Meter Reading
Description
Last water meter reading was taken in May and I am being charged an Interim charge since June 2022<div>QRC-Response 2023/03/09</div><div>Account has been investigated ,the consumer is billed on interim's as per consumer query.The query is forwarded to billing department for update of readings .</div>
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Disposition
23
ConversationType
3
Parent
Account
28754
OpenedBy
AssignedTo
12
Region
2
Department
1
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Escalation
EscalationCron
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Category
1
Subcategory
111
CreatedBy1
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Thread
143846
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WasCreatedByCustomer
HasIvrcall
Creator
2786
Updator
230