Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

7157

LatestTicket

CreatedAt

6/30/2021 9:20:34 AM

UpdatedAt

10/13/2021 10:12:53 AM

Subject

refuse to be reversed

Description

refuse to be reversed<br/><b>Journal Number</b>: [431289]

Priority

Disposition

24

ConversationType

3

Parent

Account

6246

OpenedBy

AssignedTo

Region

2

Department

23

QueryType

4

SubQueryType

54

Escalation

EscalationCron

History

[{"op":"R","uid":"13","un":"unathig","dt":"2021-06-30T09:20:35.853Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-09-28T11:57:14.899Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-13T10:06:31.198Z"}]

CreatedBy

UpdatedBy

Category

4

Subcategory

120

CreatedBy1

UpdatedBy1

4

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

4