Details
Conversation
EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
764
LatestTicket
CreatedAt
11/13/2020 12:48:31 PM
UpdatedAt
2/16/2023 12:05:28 PM
Subject
SIX MONTHS POLICY
Description
SIX MONTHS POLICY TO BE DONE<br><b>Journal Number</b>: [BJ71880072]<div>QRC RESPONSE: DEBT WRITTEN OFF<br><div><br><div><br></div><div><br></div></div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
1037
OpenedBy
17
AssignedTo
15
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"15","un":"chumab","dt":"2021-08-13T12:46:06.310Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-28T07:45:22.489Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-28T07:47:39.654Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-28T07:49:56.837Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
2/16/2023 12:05:28 PM
Thread
ResolvedBy
6
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
17
Updator
6