Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer: 7075
LatestTicket
CreatedAt: 6/29/2021 1:03:45 PM
UpdatedAt: 2/18/2022 10:54:22 AM
Subject: late termination
Description: late termination<div><br></div><div>Journal processed and approved. Query resolved.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 6171
OpenedBy
AssignedTo: 12
Region: 3
Department: 23
QueryType: 6
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"13","un":"unathig","dt":"2021-06-29T13:05:18.028Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T13:08:12.073Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-18T10:53:44.887Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 122
CreatedBy1
UpdatedBy1: 214
ResolvedAt: 2/18/2022 10:54:22 AM
Thread
ResolvedBy: 12
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 214