Details
Conversation
-
EscalationLevel
-
0
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
759
-
LatestTicket
-
-
CreatedAt
-
11/12/2020 1:06:40 PM
-
UpdatedAt
-
3/28/2022 6:35:04 AM
-
Subject
-
electricity
-
Description
-
there is no Electricity meter
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
1032
-
OpenedBy
-
5
-
AssignedTo
-
5
-
Region
-
3
-
Department
-
23
-
QueryType
-
2
-
SubQueryType
-
65
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-14T08:25:35.973Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-14T08:26:37.149Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
2
-
Subcategory
-
65
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
3/28/2022 6:35:04 AM
-
Thread
-
-
ResolvedBy
-
5
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
5
-
Updator
-
12