Details
Conversation
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EscalationLevel
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0
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LatestCall
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35939
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LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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73
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LatestTicket
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CreatedAt
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5/28/2020 2:00:55 PM
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UpdatedAt
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4/12/2022 9:43:30 AM
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Subject
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Six Months Pol
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Description
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Journal Done
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Priority
-
-
Disposition
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27
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ConversationType
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3
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Parent
-
-
Account
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71
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OpenedBy
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34
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AssignedTo
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7
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Region
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2
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Department
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23
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QueryType
-
-
SubQueryType
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67
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Escalation
-
-
EscalationCron
-
-
History
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[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T08:20:52.947Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T07:14:01.938Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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17
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ResolvedAt
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4/12/2022 9:43:30 AM
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Thread
-
-
ResolvedBy
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7
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WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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34
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Updator
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17