Details

Conversation


EscalationLevel
0
LatestCall
35939
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
73
LatestTicket
CreatedAt
5/28/2020 2:00:55 PM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
Six Months Pol
Description
Journal Done
Priority
Disposition
27
ConversationType
3
Parent
Account
71
OpenedBy
34
AssignedTo
7
Region
2
Department
23
QueryType
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T08:20:52.947Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T07:14:01.938Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
17
ResolvedAt
4/12/2022 9:43:30 AM
Thread
ResolvedBy
7
WasCreatedByCustomer
HasIvrcall
Creator
34
Updator
17