Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
7031
LatestTicket
CreatedAt
6/29/2021 9:42:13 AM
UpdatedAt
4/12/2022 9:43:30 AM
Subject
REFUSE CHARGED
Description
REQUEST FOR REVERSAL OF REFUSE CHARGED,NOT COLLECTED BY BCMM<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="338" style="border-collapse: collapse;width:253pt"><tbody><tr height="19" style="height:14.4pt"> <td height="19" class="xl65" width="338" style="height:14.4pt;width:253pt">REVERSED</td></tr></tbody></table></div>
Priority
Disposition
4
ConversationType
3
Parent
Account
6128
OpenedBy
AssignedTo
7
Region
2
Department
23
QueryType
4
SubQueryType
106
Escalation
EscalationCron
History
[{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-29T09:42:20.043Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-14T06:58:42.580Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-14T07:02:02.435Z"}]
CreatedBy
UpdatedBy
Category
4
Subcategory
106
CreatedBy1
UpdatedBy1
ResolvedAt
4/12/2022 9:43:30 AM
Thread
ResolvedBy
7
WasCreatedByCustomer
HasIvrcall
Creator
Updator
4