Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

757

LatestTicket

CreatedAt

11/12/2020 9:07:42 AM

UpdatedAt

2/24/2022 11:21:35 AM

Subject

Late Termination

Description

account terminated.

Priority

Disposition

27

ConversationType

3

Parent

Account

1030

OpenedBy

9

AssignedTo

9

Region

4

Department

23

QueryType

6

SubQueryType

107

Escalation

EscalationCron

History

[{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-12T07:51:24.818Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-12T07:51:57.986Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:40:55.719Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-10-14T09:49:23.677Z"}]

CreatedBy

UpdatedBy

Category

6

Subcategory

107

CreatedBy1

UpdatedBy1

ResolvedAt

2/24/2022 11:21:35 AM

Thread

ResolvedBy

9

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

9

Updator

6