Details
Conversation
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EscalationLevel
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0
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LatestCall
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-
LatestChat
-
-
LatestSms
-
-
LatestEmail
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-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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756
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LatestTicket
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CreatedAt
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11/12/2020 8:38:21 AM
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UpdatedAt
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3/28/2022 7:25:06 AM
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Subject
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SIX MONTHS POLICY
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Description
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WATER OVER CHARGED ADJUSTED
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Priority
-
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Disposition
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27
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ConversationType
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3
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Parent
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-
Account
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1029
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OpenedBy
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17
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AssignedTo
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17
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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-
EscalationCron
-
-
History
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[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-14T07:09:48.336Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
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96
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CreatedBy1
-
-
UpdatedBy1
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11
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ResolvedAt
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3/28/2022 7:25:06 AM
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Thread
-
-
ResolvedBy
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17
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
17
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Updator
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11