Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7008
LatestTicket
CreatedAt
6/29/2021 8:30:46 AM
UpdatedAt
10/8/2022 7:01:29 AM
Subject
Leak letter
Description
Affidavit submitted by consumer and filed.<div>water&nbsp; debt written off on 202106</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
6106
OpenedBy
AssignedTo
17
Region
4
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-29T08:29:49.761Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-12T06:45:43.380Z"},{"op":"R","uid":"18","un":"lindan","dt":"2022-02-12T07:02:10.626Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
10/8/2022 7:01:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6