Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7003
LatestTicket
CreatedAt
6/29/2021 8:24:46 AM
UpdatedAt
2/12/2022 6:42:47 AM
Subject
leak letter
Description
Affidavit submitted by consumer and filed.<div>New meter not installed so readings are not up to date.</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
6101
OpenedBy
AssignedTo
12
Region
4
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-29T08:23:50.006Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2022-02-12T06:39:59.823Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
17
ResolvedAt
2/12/2022 6:42:47 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
HasIvrcall
Creator
Updator
17