Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
-
-
LatestSms
-
-
LatestEmail
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-
LatestFax
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Campaign
-
-
IsOpen
-
-
Customer
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753
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LatestTicket
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CreatedAt
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11/12/2020 8:27:22 AM
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UpdatedAt
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3/28/2022 7:25:06 AM
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Subject
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LATE TERMINATION
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Description
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LATE TERMINATION TO BE IMPLEMENTED<div>no new account yet.</div>
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Priority
-
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Disposition
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27
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ConversationType
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3
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Parent
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-
Account
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1025
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OpenedBy
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17
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AssignedTo
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17
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Region
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2
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Department
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23
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QueryType
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6
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SubQueryType
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107
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Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T12:47:00.982Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-23T12:51:20.413Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-10-24T06:41:00.625Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-28T08:03:56.274Z"}]
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CreatedBy
-
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UpdatedBy
-
-
Category
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6
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Subcategory
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76
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CreatedBy1
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UpdatedBy1
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12
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ResolvedAt
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3/28/2022 7:25:06 AM
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Thread
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-
ResolvedBy
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17
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WasCreatedByCustomer
-
-
HasIvrcall
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-
Creator
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17
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Updator
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12