Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 6956
LatestTicket
CreatedAt: 6/29/2021 7:25:48 AM
UpdatedAt: 10/8/2022 7:59:03 AM
Subject: Leak letter
Description: Affidavit submitted by consumer and filed.<div><br></div><div>Inactive account with no services. Query Closed</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 6056
OpenedBy
AssignedTo: 5
Region: 4
Department: 23
QueryType: 1
SubQueryType: 96
Escalation
EscalationCron
History: [{"op":"R","uid":"173","un":"olgad","dt":"2021-06-29T07:24:52.677Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-11T11:09:37.758Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-02-11T13:03:45.996Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 3
ResolvedAt: 2/11/2022 1:06:08 PM
Thread: 137592
ResolvedBy: 5
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3