Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

6945

LatestTicket

CreatedAt

6/29/2021 7:08:45 AM

UpdatedAt

10/8/2022 7:39:23 AM

Subject

Leak

Description

Please assess account for leak credit<div><br></div><div>leak credit processed, journal waiting to be authorised</div><br/><b>Journal Number</b>: [642541]

Priority

Disposition

24

ConversationType

3

Parent

Account

6046

OpenedBy

AssignedTo

17

Region

4

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-29T07:07:58.533Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

11