Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

746

LatestTicket

CreatedAt

11/11/2020 10:26:19 AM

UpdatedAt

3/28/2022 7:25:06 AM

Subject

six months policy

Description

Six months policy to be done<br/><b>Journal Number</b>: [BJ71127908]<br/><b>Journal Amount</b>: [-R1004.70]

Priority

Disposition

27

ConversationType

3

Parent

Account

1018

OpenedBy

17

AssignedTo

13

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-17T11:10:56.430Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-17T11:27:23.491Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

3

ResolvedAt

3/28/2022 7:25:06 AM

Thread

ResolvedBy

13

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

17

Updator

3