Details
Conversation
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EscalationLevel
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0
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LatestCall
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199719
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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744
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LatestTicket
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CreatedAt
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11/11/2020 6:55:01 AM
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UpdatedAt
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2/25/2022 9:22:48 AM
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Subject
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Log Query
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Description
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Consumer querying highwater consumption of R<span id="baseForm:a4jContentPanel"><span class="n2j-row-cell" style="width: 96px;text-align: right;">3395.04 for 1 day , please investigate and inform consumer.</span></span><div><span><span class="n2j-row-cell" style="width: 96px;text-align: right;"><br></span></span></div><div><span><span class="n2j-row-cell" style="width: 96px;text-align: right;">ACCOUNT IN ORDER</span></span></div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1016
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OpenedBy
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41
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AssignedTo
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41
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"3","un":"fareezar","dt":"2021-10-16T11:55:14.076Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-28T08:30:07.937Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-13T07:41:17.091Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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11
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ResolvedAt
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2/25/2022 9:22:48 AM
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Thread
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ResolvedBy
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41
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WasCreatedByCustomer
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HasIvrcall
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Creator
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41
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Updator
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11