Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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6923
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LatestTicket
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CreatedAt
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6/28/2021 1:26:19 PM
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UpdatedAt
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5/18/2022 10:35:15 AM
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Subject
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high consumption
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Description
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WATER QUERY ADJUSTED <br/><b>Journal Number</b>: [791440]<br/><b>Journal Amount</b>: [56008.63]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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6025
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OpenedBy
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AssignedTo
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75
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"13","un":"unathig","dt":"2021-06-28T13:25:23.730Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-05-17T09:35:49.492Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-05-17T09:36:26.589Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-05-18T10:34:57.991Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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2
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ResolvedAt
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5/18/2022 10:35:15 AM
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Thread
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ResolvedBy
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173
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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2