Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

6910

LatestTicket

CreatedAt

6/28/2021 1:21:06 PM

UpdatedAt

3/28/2022 7:23:36 AM

Subject

REFUSE COLLECTION

Description

CONSUMER REQUEST OF REVERSAL OF REFUSE CHARGED. CONSUMER STATES REFUSE NOT COLLECTED BY BCMM.<div><br></div><div>NO REFUSE TARIFF&nbsp;</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

6021

OpenedBy

AssignedTo

13

Region

2

Department

23

QueryType

4

SubQueryType

106

Escalation

EscalationCron

History

[{"op":"R","uid":"16","un":"cumilem","dt":"2021-06-28T13:23:49.665Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-10-13T11:43:47.214Z"}]

CreatedBy

UpdatedBy

Category

4

Subcategory

120

CreatedBy1

UpdatedBy1

4

ResolvedAt

3/28/2022 7:23:36 AM

Thread

ResolvedBy

13

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

4