Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6916
LatestTicket
CreatedAt
6/28/2021 1:05:28 PM
UpdatedAt
3/28/2022 7:23:36 AM
Subject
6 months policy
Description
6 months policy<br/><b>Journal Number</b>: [BJ71880184]
Priority
Disposition
27
ConversationType
3
Parent
Account
6017
OpenedBy
AssignedTo
13
Region
3
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-06-28T13:04:33.361Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-14T10:43:13.423Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-08-14T10:45:59.197Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-08-30T11:31:22.809Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 7:23:36 AM
Thread
ResolvedBy
13
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3