Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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733
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LatestTicket
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CreatedAt
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11/10/2020 8:45:38 AM
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UpdatedAt
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3/28/2022 7:25:06 AM
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Subject
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water query
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Description
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six months policy due<div><br></div><div>SIX MONTHS POLICY ADJUSTMENT DONE</div><br/><b>Journal Number</b>: [10098366]
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Priority
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Disposition
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24
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ConversationType
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3
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Parent
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Account
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1005
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OpenedBy
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17
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AssignedTo
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Region
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4
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"14","un":"asandag","dt":"2021-10-28T09:47:19.691Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-13T11:05:11.607Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-16T13:10:44.647Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-23T09:31:14.573Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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15
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ResolvedAt
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Thread
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124074
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ResolvedBy
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WasCreatedByCustomer
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HasIvrcall
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Creator
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17
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Updator
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15