Details

EscalationLevel: 0
LatestCall
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IsOpen
Customer: 732
LatestTicket
CreatedAt: 11/10/2020 8:41:18 AM
UpdatedAt: 4/1/2022 10:13:49 AM
Subject: transfer from tenant to owner
Description: transfer from tenant to owner
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 1004
OpenedBy: 72
AssignedTo
Region: 3
Department: 23
QueryType: 13
SubQueryType: 76
Escalation
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History: [{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T09:04:59.302Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-28T09:58:12.601Z"},{"op":"R","uid":"56","un":"entlet","dt":"2022-04-01T10:13:48.961Z"}]
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UpdatedBy
Category: 6
Subcategory: 76
CreatedBy1
UpdatedBy1: 14
ResolvedAt
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HasIvrcall
Creator: 73
Updator: 14