Details

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EscalationLevel
0
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Campaign
IsOpen
Customer
723
LatestTicket
CreatedAt
11/9/2020 12:54:05 PM
UpdatedAt
3/28/2022 7:25:06 AM
Subject
Late termination
Description
Late termination&nbsp; done<br/><b>Journal Number</b>: [522711]
Priority
Disposition
24
ConversationType
3
Parent
Account
995
OpenedBy
17
AssignedTo
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
6
Subcategory
76
CreatedBy1
UpdatedBy1
12
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
17
Updator
12