Details

Conversation

EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
722
LatestTicket
CreatedAt
11/9/2020 12:49:36 PM
UpdatedAt
3/28/2022 7:25:06 AM
Subject
Water query
Description
Six months policy to be implemented&nbsp;<div><br></div><div>- RESPONSE: no identifiable unread period</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
994
OpenedBy
17
AssignedTo
17
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
13
ResolvedAt
3/28/2022 7:25:06 AM
Thread
ResolvedBy
17
WasCreatedByCustomer
HasIvrcall
Creator
17
Updator
13