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0
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717
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CreatedAt
11/9/2020 9:41:50 AM
UpdatedAt
4/4/2022 10:23:34 AM
Subject
Log Query
Description
Debtor is the previous owner.&nbsp; please reverse&nbsp; all services and transfer some charges to the current owner's account.<div>NO ACCOUNT DETAILS - NEW QUERY TO BE LOGGED WITH ACCOUNT DETAILS</div>
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27
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3
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Account
989
OpenedBy
72
AssignedTo
72
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3
Department
23
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6
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107
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History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T12:51:56.549Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-28T10:31:15.716Z"},{"op":"R","uid":"56","un":"entlet","dt":"2022-04-01T10:07:39.640Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-04-04T10:22:46.636Z"}]
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UpdatedBy
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6
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122
CreatedBy1
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2
ResolvedAt
4/4/2022 10:23:34 AM
Thread
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73
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HasIvrcall
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73
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2