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LatestCall
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Campaign
IsOpen
Customer
6863
LatestTicket
CreatedAt
6/25/2021 1:20:35 PM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
Interest reversal
Description
Interest reversal on account <b><u>10035914</u></b> from 2002/05-2021/05 and debit account <u><b>10175809</b></u><br/><b>Journal Number</b>: [967451]<br/><b>Journal Amount</b>: [4808.55]
Priority
Disposition
27
ConversationType
3
Parent
Account
5974
OpenedBy
AssignedTo
10
Region
2
Department
23
QueryType
12
SubQueryType
108
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-25T13:19:41.115Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-30T13:13:45.213Z"}]
CreatedBy
UpdatedBy
Category
12
Subcategory
108
CreatedBy1
UpdatedBy1
ResolvedAt
4/12/2022 9:47:18 AM
Thread
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
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Updator
2