Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6849
LatestTicket
CreatedAt
6/25/2021 11:51:28 AM
UpdatedAt
11/13/2022 10:36:55 AM
Subject
Electricity query
Description
Electricity&nbsp; query&nbsp;<div><br></div><div>QRC RESPONSE: Query Closed due to insufficient information logged, ie: no date of dispute and no information as to what the query relates to</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5961
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
2
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-25T11:51:29.901Z"}]
CreatedBy
UpdatedBy
Category
2
Subcategory
44
CreatedBy1
UpdatedBy1
ResolvedAt
11/13/2022 10:36:54 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3