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CreatedAt
6/24/2021 9:05:29 AM
UpdatedAt
11/20/2022 8:51:09 AM
Subject
Water Query
Description
Water query - high consumption<div><br></div><div>qrc response</div><div>a spread consumption done for 2022/03 period, journal waiting to be authorized, 20/11/2022</div><br/><b>Journal Number</b>: [018644]
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24
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3
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Account
5900
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AssignedTo
5
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2
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23
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1
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67
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History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-24T09:07:53.011Z"}]
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1
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67
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139845
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HasIvrcall
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11