Details

Conversation


EscalationLevel
LatestCall
429392
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6769
LatestTicket
CreatedAt
6/24/2021 7:20:11 AM
UpdatedAt
6/24/2021 7:20:36 AM
Subject
IVR call: statement
Description
Received call for statement for account 10274572 sent message: 468
Priority
Disposition
8
ConversationType
2
Parent
Account
5889
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
6/24/2021 7:20:36 AM
Thread
116197
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator