Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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-
LatestEmail
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LatestFax
-
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Campaign
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-
IsOpen
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-
Customer
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684
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LatestTicket
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CreatedAt
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10/29/2020 7:03:17 AM
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UpdatedAt
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2/24/2022 10:34:50 AM
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Subject
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High Electricity Consumption
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Description
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account adjusted 12/2020.
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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-
Account
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954
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OpenedBy
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26
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AssignedTo
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26
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Region
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2
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Department
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23
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QueryType
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2
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SubQueryType
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44
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Escalation
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EscalationCron
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-
History
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[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T09:52:09.494Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-14T08:20:40.953Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-14T08:21:22.443Z"}]
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CreatedBy
-
-
UpdatedBy
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Category
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2
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Subcategory
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44
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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2/24/2022 10:34:50 AM
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Thread
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-
ResolvedBy
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26
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WasCreatedByCustomer
-
-
HasIvrcall
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-
Creator
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26
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Updator
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12