Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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6743
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LatestTicket
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CreatedAt
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6/23/2021 12:20:26 PM
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UpdatedAt
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3/28/2022 7:08:29 AM
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Subject
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Late termination
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Description
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Journal processed and is pending approval <br><b>Journal Number</b>: [876234]<div><br></div><div><b>RESPONSE QRC</b>:LATE TERMINATION:JOURNAL{876234} AUTHORISED</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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5863
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OpenedBy
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AssignedTo
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6
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Region
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2
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Department
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23
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QueryType
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6
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SubQueryType
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107
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-23T12:20:28.553Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T08:39:41.003Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T08:06:25.138Z"}]
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CreatedBy
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UpdatedBy
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Category
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6
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Subcategory
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122
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CreatedBy1
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UpdatedBy1
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230
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ResolvedAt
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3/28/2022 7:08:29 AM
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Thread
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ResolvedBy
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6
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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230