Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

6723

LatestTicket

CreatedAt

6/23/2021 9:10:34 AM

UpdatedAt

4/12/2022 9:43:30 AM

Subject

REFUSE QUERY

Description

REFUSE QUERY<br/><b>Journal Number</b>: [169702]

Priority

Disposition

24

ConversationType

3

Parent

Account

5844

OpenedBy

AssignedTo

Region

2

Department

23

QueryType

4

SubQueryType

105

Escalation

EscalationCron

History

[{"op":"R","uid":"18","un":"lindan","dt":"2021-06-23T09:10:42.322Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-01-11T07:56:59.185Z"}]

CreatedBy

UpdatedBy

Category

4

Subcategory

120

CreatedBy1

UpdatedBy1

4

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

4